Why buy on Izurane?
A marketplace built for trust, from the first click to delivery.
Verified artisans
Every artisan is manually reviewed by our team before they can sell on Izurane.
Authentic products
Every piece is handmade in Morocco, with the region and crafting time shown on each listing.
Secure payment
Your payment information is never stored by Izurane.
Tracked shipping
Delivery across Morocco and internationally, with an up-to-date order status at every step.
Easy returns
14 days to change your mind on most products.
Responsive support
Got a question? Our team and the artisans reply directly.
Frequently asked questions
Everything you need to know before ordering on Izurane.
How do I place an order?+
Add one or more products to your cart, then follow the checkout steps: address, shipping, payment and confirmation.
Is payment secure?+
Yes. Izurane never stores your payment information — it's processed by our payment provider.
What are the delivery times?+
Expect 3 to 5 business days within Morocco with standard shipping, and 7 to 14 days for international delivery.
Can I return a product?+
Yes, within 14 days of receiving it, except for custom pieces. See our Returns page for details.
How do I know an artisan is verified?+
Every shop approved by our team displays a "Verified artisan" badge on its profile and products.
How do I become an artisan on Izurane?+
Create an artisan account from the "Become an artisan" page, then complete your shop profile. It will be reviewed by our team before approval.
What currency are prices shown in?+
Prices are shown in Moroccan dirhams (MAD) by default, convertible to euros and dollars via the currency switcher.
How do I contact support?+
Use our Contact page or the built-in messaging to write directly to an artisan.